Shipping & Return Policies

 SHIPPING POLICIES

Order preparation time

• 1-3 business days

1-4 weeks for custom order

 

 Shipping time

• Lithuania |  1-5 business days

• Baltic states Post Terminals |  1-5 business days

• Europe DPD Courier |  1-5 business days

• Rest of the World TNT Express |  1-7 business days

• Europe Standard shipping |  10-30 business days 

• Rest of the World Standard shipping |  14-60 business days  

 

Shipping partners

• Lietuvos paštas (Worldwide shipping)

• DPD (EU shipping)

• TNT / FedEx (Worldwide shipping)

• LPExpress (post terminals in Lithuania)

• Omniva (post terminals in Baltic states)

 

REFUND POLICY

• If you receive jewelry which is damaged during transmission (we will ask for a photo though), we will issue a full refund for you or replace it with identical one


• 14 days money back guarantee if you receive an item in good condition but for some reason you want to send it back. Shipping costs are not refundable


• Refund will be provided after receiving the item in original condition


• You can send us the scan or photo of shipping receipt of the package - we'll proceed you return / exchange immediately


• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund


• Depending on where you live, the time it may take for your exchanged product to reach you, may vary

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded